I've always felt uncomfortable with countless corporate software systems, layered like a Russian doll.

you think you'll find the solution right away, but then you realize you need to keep adding products or buying from the marketplace. at the end of the day, there’s little clarity about SIC.

from this, I have four reflections on how we can deconstruct and simplify this problem:

most enterprise software requires consulting, customization, and months of implementation in the long run, internal systems have a near-zero marginal cost.

proprietary APIs are a great example, ensuring full control over any integration.

ERPs and CRM are often overpriced, draining margins. the solution? If you have high-agency people and it’s a competitive advantage, migrate to a proprietary system.

vendors always position themselves as "cost reducers," but before reducing costs, we need to retain margin— not let it evaporate with every consulting fee, implementation, or software customization. the impact on cash flow is huge. avoiding SIC is a long-term play

to improve, we need to step out of autopilot and recognize our "assisted ignorance" about it. t’s a small snowman about to turn into a 5-meter snowball.

ref: https://x.com/chamath/status/1889044510132617465