Working with technology startups; money, time, opportunity cost and every resource are considered before shipping a product or feature. In cases where a product has been shipped to the public, features are constantly monitored for usage, issues and feedback by the product team to make data-driven decisions and avoid wastage.

In this article, I’ll compare LogSnag and Telex, two tools designed for real-time event tracking and notifications to help product teams stay informed about critical application events.

User Experience

Both tools are beautifully designed, easy to navigate and have equally easy onboarding, particularly for non-technical users, however;

• LogSnag's design is cleaner with a minimalist modern look.
• LogSnag offers more analytics views like real-time notifications, charts, maps and deeper insight to track the numbers down to the slightest user action.
• Telex offers real-time updates via chat channels alone; however, it doesn't overwhelm you with features.

Pricing

Both platforms have equally fair pricing with advantages and disadvantages depending on your use and where you are as a startup:

• Telex is good for small teams because it offers 100,000 notifications per day while LogSnag offers only 100,000 per month.
• LogSnag offers in-depth alerts and monitoring.
• Telex is based in Nigeria and can improve sign-ups by offering pricing in local currency.

Integrations

Modern teams rely on monitoring platforms that connect seamlessly with their favourite tool for work. Both LogSnag and Telex have web-hook that connects to any third party at no extra cost.

To conclude, for cross-functional teams with a multitude of users and multiple applications that depend on each other to run, logSnag is the go-to.

For small teams with a limited budget, Telex shines as a streamlined, cost-effective alternative that prioritizes simplicity and essential features. Get started with Telex today: https://telex.im